Shipping & Returns
Shipping Policy
At LJBFootwear.com every detail is important, and nothing is more important than your satisfaction. We are confident that you will be comfortable with your purchase. However, if the need arises returns and exchanges of merchandise will be accepted within 14 days of delivery confirmation.
- Any orders placed after 12:00 pm PST, will be shipped on the next business day if item is available for shipment. Please note that orders placed during sales promotion and/or holidays will result in shipping delays.
- Our shipping center is not open on weekends or Holidays and any orders placed on Sat/Sun are shipped on Monday or the next business day if there is an observed Holiday.
- If you need an item to arrive on a guaranteed delivery date, please select USPS 2nd day or USPS Next Day as your shipping method. Please note when ordering on the weekend, your item will be delivered next business day pending product availability.
- All orders are in US Dollars and will be converted by your bank to your Country's currency.
- We do not ship to any P.O. Box addresses. If your Billing Address is a P.O. Box please enter it, but also provide a physical address for shipping.
- Once your item is prepped and scanned for shipment, you will receive tracking details via email and LJB Footwear is not responsible for orders once they have shipped.
- Once an order is placed and confirmed, your shipping address and your items may not be changed.
- INTERNATIONAL ORDERS (Any orders shipping outside of the United States) – LJB Footwear is not responsible for import duties or customs fees.
- FREE SHIPPING on all orders over $600
Orders
- Items may look slightly different than appear on your computer or phone screen depending on your color settings.
- If a coupon code is not added at the time of order, we are not able to honor any orders already placed. We do not do any price adjustments or credit back cards for coupon codes not used at time of placing orders.
- All Pre Order item(s) will be held and shipped on the date listed for Pre Order arrival.
- Each pair is manufactured at the time your order is submitted. Our current manufacturing lead time is a minimum of 6 weeks.
- If items are marked FINAL SALE, they are not eligible for refund, exchange, or store credit.